Frequently Asked Questions

Everything you need to know about enhancing your living space with X-All.

What are your standard shipping times for furniture items?

Most home decor items ship within 3-5 business days. Larger furniture pieces typically arrive within 10-14 business days via our specialized white-glove delivery partners.

Do you offer a warranty on X-All products?

Yes, all X-All home products come with a standard 1-year limited warranty covering manufacturing defects and structural integrity under normal household use.

What is your return policy if a piece doesn't fit my space?

We offer a 30-day return window for all items in their original packaging. Please note that a restocking fee may apply for large furniture items.

Are the materials used in your products eco-friendly?

X-All is committed to sustainability. We prioritize FSC-certified woods, recycled textiles, and non-toxic finishes across our entire home collection.

Can I track my order once it has been dispatched?

Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking link to monitor your shipment's progress in real-time.

What payment methods do you accept?

We accept all major credit cards, PayPal, and interest-free installment plans through Klarna and Affirm for larger home investments.